Arrow Films Reviews
Arrow Films Customer Reviews (8)
- Most recent
- Oldest
Arrow Films Customer’s Q&A
Arrow Films FAQs
How do I contact Arrow Films customer service?
To contact Arrow Films Customer Service, if you're an existing member, please login to your Account and you can submit a message from the Account platform. They also have web chat available as well as social media channels. If you need any further information, you can contact their Customer Service team by sending a message through your account..
About arrowfilms.com Prices and Cost?
Arrowfilms.com is a UK-based website that sells items which ship from their UK distribution centre. They also have a US-based website, Arrowvideo.com, selling items which ship from their new US distribution centre. This makes deliveries for US customers much cheaper and quicker. They ship from both sites around the world. The prices on Arrow Films are competitive. They offer some of the best cult and horror films around, with great packaging on box sets, remastered visuals, and in some cases, really good special features like documentaries and/or commentaries. For example, the price for a 4K item is listed as £29.99. However, the prices can vary depending on the product and any ongoing promotions or sales. Please note that this information might not be up-to-date or complete. For the most accurate and comprehensive details, please visit the official website..
What is the difference between Arrowfilms.com and Arrowvideo.com?
Arrowfilms.com is a UK based website selling items which ship from their UK distribution centre. On the other hand, Arrowvideo.com is a US based website selling items which ship from their new US distribution centre. This should make deliveries for US customers much cheaper and quicker. The difference in the items sold on these sites is due to the rights for certain territories, so you may see some products available on Arrowvideo.com and not Arrowfilms.com and vice versa.
Can I return items to arrowfilms.com if I am not satisfied with them?
Yes, you can return items to Arrow Films if you are not satisfied with them. You have the right to cancel this contract within 14 days without giving reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the goods. To exercise the right to cancel, you must inform them of your decision to cancel this contract by a clear statement. Please ensure that the items you are returning are unopened and in any original packaging. Unwanted goods need to be in pristine condition with any retail seals unbroken. If you cancel this contract, they will reimburse to you all payments received from you, including the cost of delivery. They may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you. You will have to bear the direct cost of returning the goods. Before attempting to return an order you will need to contact their customer service team to request a returns authorisation number. Without this number it can be difficult to process your return meaning that the process may take longer..
About arrowfilms.com Popular Products and Services?
Arrow Films is a British independent film distributor and restorer specialising in world cinema, arthouse, horror and classic films. As Arrow Video, it sells Ultra HD Blu-rays, Blu-rays and DVDs online; it also operates its own subscription video on-demand service, Arrow Player. Some of the popular products available for pre-order or purchase on their website include Basket Case Limited Edition 4K UHD, Dark Water Limited Edition 4K UHD, Carrie Limited Edition 4K UHD, and Tremors 2 Limited Edition 4K UHD. They also offer a range of other titles including Behind Convent Walls Limited Edition Blu-ray, That Cold Day In The Park Limited Edition Blu-ray, and City of the Living Dead Limited Edition 4K UHD. The website also features trending products like Basket Case VHS Slipcover Arrow Store Exclusive Limited Edition 4K UHD, Hellraiser Tetralogy 4K UHD, and Psycho - The Story Continues: Psycho II, Psycho III, Psycho IV: The Beginning 4K UHD. The company was established in 1991 and has since grown to operate in the UK, Ireland, US and Canada..
About arrowfilms.com Payment Method?
At Arrowfilms.com, payment can be made by any major credit or debit card or via your PayPal account. Payment will be debited and cleared from your account before the dispatch of your goods or provision of the service to you. If payment is to be made via a credit card, a pre-auth value of $0.01 will be held against the card until the card issuer validates the payment. For orders which are refunded, the refund will be issued via the same payment method as used to pay for the order. Therefore if you have paid, or part-paid, for an order using an ArrowFilms Gift Voucher, any refund will be issued in Gift Vouchers to the same value.
How do I contact Arrow Films customer service?
To contact Arrow Films Customer Service, you can send a message through your account if you're an existing member. They also have a web chat available as well as social media channels. Please note, their previous email address (support@arrowfilms.co.uk) is now closed and they no longer reply to emails sent to this inbox unless your email is regarding an outstanding matter that they're currently discussing with you. If you need any further information, you can contact their Customer Service team by sending a message through your account..